With the sandbox environment, you can test all of TimeChimp's features without any impact on your actual data. You work in a copy of your organization, completely separated from your production environment. This is especially useful for trying out features like the customer portal and the API in a safe environment.
When to use this?
You want to set up or test the customer portal before sharing it with your customers.
You want to test the API or build an integration without affecting your production data.
You want to try out a new setting or workflow before implementing it in your live environment.
You want to let employees practice with TimeChimp without impacting your production data.
You want to test a new configuration, such as contract types, VAT rates, or time off types.
Creating a sandbox
Click on your profile picture or initials in the top right corner.
Choose Create Sandbox in the menu.
Enter a name for your sandbox (the sandbox will automatically be named [Sandbox] followed by the name you enter).
Click Save.
You will be automatically redirected to the sandbox environment.
Recognizing that you are in a sandbox
A red warning bar will appear at the top of your screen with the text:
"Warning! You are in a sandbox environment. This is not production data. You can test all functions here without consequences."
Leaving the sandbox
Click Leave the sandbox in the red bar at the top of the screen.
You will be automatically redirected back to your actual environment.
What is included in the sandbox?
When creating a sandbox, the following settings are copied from your live environment:
Company settings
Contract types
VAT rates
Time off types
Activities
Products
Roles for approval
Demo data customers (not your own customers)
Additionally, you get access to the Advanced API in the sandbox, allowing you to build and test API integrations without risk.
Good to know
The App Center and Subscription pages are not available in the sandbox environment.
The sandbox is only available for organizations with a paid subscription (not during a trial period).
Creating a sandbox is only possible for administrators.
API keys in the sandbox are separate from your production API keys. You can recognize Sandbox API keys by the
TC_Sandbox_prefix.
Frequently Asked Questions
Does what I do in the sandbox affect my actual data?
No. The sandbox is completely separate from your production environment. Everything you do there stays in the sandbox. This also applies to API calls and changes in the customer portal.
Can I test the customer portal in the sandbox?
Yes. You can fully set up and test the customer portal in the sandbox environment. This allows you to see how it looks and works before sharing it with your actual customers.
What happens to my sandbox if I cancel my subscription?
The sandbox is linked to your subscription. If your subscription is terminated, the sandbox will also be automatically discontinued.
How do I delete a sandbox?
Currently, this is not possible; however, you can create an unlimited number of new sandboxes.
Tip: Use the sandbox to test the customer portal and API integrations first. This ensures everything works as desired before you activate it in your live environment.
Can't figure it out? Feel free to contact us.