Sometimes TimeChimp may not work as expected, and in such cases, our support team may ask you to clear your cookies and/or cache. Here's how you can do it in your chosen browser. Use Ctrl + F / Command + F to find your browser.
Chrome:
Click the Blad Icon (three dots) in the upper-right menu bar.
Select 'More' and than 'Clear browsing data'
Click Clear Browsing Data, choose the desired period or select All cookies, and click Clear Browsing Data.
Firefox:
Click the menu button (three horizontal lines).
Select Options.
Choose Privacy & Security and navigate to the Cookies section.
Click Manage Data, select Remove all shown, and click Save Changes.
Internet Explorer:
Click the gear icon in the upper-right corner.
Choose Safety.
Select Delete Browsing History.
Check Cookies and Website Data and click Delete.
Microsoft Edge:
Click the three-dot button in the upper-right corner.
Select Settings.
Choose Privacy and Security.
Click Choose what to clear, check the data you want to clear, and click Clear.
Safari:
Click Safari in the menu bar.
Select Preferences.
Click Privacy.
Click Remove All Website Data and confirm by clicking Remove Now.
iOS (iPhone/iPad):
Open the Settings app and go to Safari.
Choose Clear History and Website Data and confirm.
Android (Samsung, Huawei, Google Pixel):
Open the Settings app.
Go to Apps.
Choose the app whose cache you want to clear.
Select Storage and click Clear Cache.